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Please note, all diagnostic services are free, however if you decide not to proceed with the repair, we will charge you £30 to cover our costs. If you require a box, there is an additional £20 charge for a laptop or £30 for an iMac. If you don’t have the original box for your iMac, we strongly recommend you order a box from us. These boxes are custom made for the iMac and have foam inserts to keep it in place during shipping.

Please note – Fix My Broken Mac is a Macassist.co.uk affiliated business. All communications from this point onwards will be from Macassist.co.uk.