Mac & iPhone repair from friendly experts with over 40 years combined experience of Apple products.

Call us now! 0121 318 9555.

Mac RepairiPhone Repiar

Apple are great, we love Apple, but have you tried getting an appointment at the genius bar recently? Chances are we can fix your Apple product faster, and cheaper than Apple can! That’s because we fix things down to component level. That’s right, we actually get a soldering iron out and replace the faulty component rather than replacing the whole board.

• Free Diagnostic service

Totally free diagnostic service if you proceed with the repair.

• Over 20 years experience

We started working on Macs just 6 years after the first Macintosh was released, I think it is safe to say we are veterans in the business.

• Nationwide service

We can collect your Mac anywhere in the country, and we will drop it back again when it is fixed, all free of charge.

• Component level repairs

Unlike the Apple Store, we fix logic boards and graphics cards to component level, this results in significant cost saving to you.

• Fast turnaround

Most repairs completed within 7 – 10 days of receiving your machine.

• All work guaranteed

All work is guaranteed for 90 days, the same as the Apple Store. You can extend the guarantee to cover any failure for 12 months.



Hard Drive Failures

One of the best upgrades you can give your Mac is replacing the original hard drive with an SSD. This significantly speeds your Mac up in terms of booting and opening applications. You’ll feel like you’ve just bought a new Mac! We will even clone your existing data to the new drive. Everything will be just where it was prior to the upgrade.
We all know we are supposed to backup, however the last thing you want to hear when you’ve lost your data is a lecture on backing up, so we wont do that until after we’ve (hopefully) recovered your data.

We use a number of methods to recover your data, and we are at least partially successful about 90% of the time. However, if we can’t recover your data we can point you in the direction of specialist data recovery companies, but be warned prices start at around £1000. That backup drive seems really cheap now doesn’t it. Go and buy one!

Apple have made backing up really easy with time machine, all you need is a drive big enough to hold your data. We like the WD MyPassport drives because they are small and look pretty. Just plug the drive in once a day, once a week, whatever you choose and time machine will do the rest backing up what is new or has changed since the last time you backed up. When people ask us how often they should do this, we ask, how much data are you happy to lose! If the data changes on your Mac on a daily basis you should do it every day. If your data changes rarely then weekly or monthly should suffice.

Ok, lecture over.


Liquid Damaged

Liquid damage is one of the most common issues we come across, beer, wine, coffee, you name it, we’ve had customers spill it on their Macs. However, all is not lost, 95 out of every 100 Macs that are water damaged are repairable, and without replacing the logic board. Don’t be a glass half full person, if your Mac has been subjected to even a small amount of water, it might work for a while after it has dried out, chances are it will start giving you problems a few months down the road.

Here are some tips on bringing your water damaged Macs back to life.

Warning, you carry out these steps at your own risk. MacAssist is not responsible for any damage you do to your Mac or yourself by following these tips.

Disconnect from the power source
Turn the Mac upside down and shake out any liquid
Disconnect the battery. On newer Macs this will require unscrewing the bottom case
If you feel confident enough, disassemble your Mac to allow any remaining liquid to drain and to allow cleaning

Find a container big enough to put your logic board in, and completely submerge is in isopropyl alcohol with 90% concentration or above.
Use a toothbrush or other soft brush to clean any debris from the board. You don’t need to vigorously scrub, just work gently and methodically. Pay special attention to ribbon cables and connectors.
Dry the board, DO NOT USE a hairdryer on hot setting. You can use the cold setting or let it dry naturally in a warm place, under a lamp or an airing cupboard for example. Alcohol evaporates quickly.
Reassemble your device. If your Mac was fully submerged, it is likely to need a new battery.
Try switching it on again
If none of that works, or you just don’t feel confident enough doing this, get it to us and let us do it. The sooner the better.

Logic Board Repair

we fix things down to component level. That’s right, we actually get a soldering iron out and replace faulty component rather than replacing the whole board.
GPU repairs go under a process called a BGA reball. GPU failures are down to degraded solder, a GPU chipset has 200 solder points. Apple have to use solder without led in under law. We use the proper led to increase your machines longevity.
9 out of 10 boards are repairable – So don’t hesitate to get in touch!

A few words from Will

Ok I’m sold, how do I get my Apple product fixed?

You book

It couldn’t be easier, just fill in the booking form on this page

We collect

Our courier company Interlink will send you a text to let you know when they are coming to collect.

We diagnose

Once we have your machine, we endeavour to diagnose all machines within 3 days

We repair

Once diagnosed we will email you an estimate. Once approved we will get your Mac fixed and shipped back to you

What People Say

Read more of our reviews here:

  • I was devastated when the screen display on my MacBook Pro came away from the casing making it impossible to access the internet. I am so glad I found out about MacAssist. Thanks to you all, especially Will & Tom. I have no hesitation in recommending your company.

    Kathleen Wilkes
  • MacAssist put a brand new hard drive in my 2007 iMac and now my computer is as good as new for a very reasonable cost. All in all, a fantastic service! The turnaround time was excellent and communication with me was superb every step of the way, either by email or telephone. Many thanks

    Rachel Watkins
  • Will and his team got my ageing MacBook Air up and running like new again when everyone else told me it was not viable to repair. Excellent service and economical cost from these friendly experts. Highly recommended

    Nigel Tennant
  • My beloved MacBook Air died. Wouldn’t come on, no chimes, nothing. Phone call to Will and he diagnosed one of two things. Put it in the post that day and the next day I was emailed to say it was all done and fixed. I had had a quote from another company of £250 – £300. Will fixed it and had it back to me in 4 working days at less than half that price. Kept informed of every step of the way. Would certainly recommend to anyone who needs a fast, friendly and reasonably priced service. Lots quicker than trying to book an appointment at a Genius Bar.

    Ruth Edwards
  • Just the best tekkie service I’ve ever had! MacAssist picked up my iMac on Monday just 3 hours after I called and returned it fixed on Friday – new hard drive and OS. I even got a photo on Wednesday to show how it was getting on. Low cost, high quality service. Thanks!!

    David Spragg
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